Frequently Asked Questions

Will Ship to Hawaii save me money in every shipping situation?

Ship to Hawaii provides Hawaii residents an additional shipping option that is affordable and quick. There are some situations where using Ship to Hawaii will not save you money and others that should bring you right to us. 

Here are two great examples:

Situation 1: A retailer offers free shipping in the Continental U.S. 
Ship to Hawaii?: Yes! This means you are only paying for shipping from California to Hawaii, and getting some of the savings mainland customers enjoy. Take me to ShiptoHawaii.com!

Situation 2: A retailer will ship items for free or via standard shipping to Hawaii.
Ship to Hawaii?: No. Better to ship via the retailer, as Ship to Hawaii will not offer you a more discounted shipping rate in this case. 

Be sure to use our shipping calculator to estimate your savings. Each shipment is unique!


Can I order off-line and still use Ship to Hawaii?

Yes. Whether you shop on the Internet, by catalog or by phone, just send your item directly to the assigned warehouse, using the dedicated Member ID you receive after creating an account and choosing a membership level. 


Will I still save money using your air freight service to the neighbor islands?

Yes, in most instances. By consolidating your packages with other Hawaii-bound freight you still receive reduced rates from California to Honolulu. And because your package then enters the postal system within Hawaii, we effectively mail your package locally, skipping all mainland postal zones, saving you money. 

Be sure to use our shipping calculator to estimate your savings. Each shipment is unique!

Up Next

Before Shipping to Our Warehouses